Another good addition to point to @gmarkj
A brilliant guide - a true Community effort from each and every one of you.
I am sure that O2 customers will appreciate this help, advice and support 
Fantastic guide @MI5 and @gmarkj ! I'll combine both posts into one and then pin it to the top of the board.
@Bambino we can't bold it unfortunately but I can make sure it's right at the top of the floated topics. I'm also going to link to this from the main Convid-19 info post. 
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register? 
Opening times @Ben_30
| Monday - Friday | 8am - 9pm |
| Saturday | 8am - 8pm |
| Sunday | 8am - 6pm |
Times vary between Personal contracts, PAYG and business and may also change day to day depending on staffing levels.
You can check here for the latest opening times http://www.o2.co.uk/contactus
Can I just add something about private messages to members.
Over the past 4 days I have have received 4 private messages from customers asking me for advice.
THIS SHOULD NOT BE HAPPENING.
Please post your questions openly on the forum. Help is always available.
Include @gmarkj in those thanks @Hopeful2BHappy
It was a combined effort 
