Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! NHS Discount

I've just joined O2 and went to register to get my NHS Discount and it says I'm not eligible because I have a Non O2 Refresh Tariff.I'm wondering if the Discount I would get would out way the cost of upgrading to an O2 Refresh Tariff

HeatherR by Level 1: Joiner
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Free items

When i took out a new contract last month, i got a deal with free earphones and tracker included. When the order arrived it was the phone only, i cannot see anything in emails about how to claim the free items and the chat is down. Anyone able to hel...

Mhawkins by Level 1: Joiner
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Resolved! HMRC texts blocked

Hi all - how do I get in touch with O2 if I don't want to download the app? I have been asked by HMRC to ask O2 to unblock the HMRC text service so I can receive HMRC's verification text messages. I don't know where to request this. Apparently HMRC h...

Resolved! Delivery

Hi I’m struggling to locate my parcel it says it’s signed for Williams but I have no idea who that is

Postage by Level 1: Joiner
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Resolved! BILL CHARGE DIFFERENCE

Hi my self and my husband both had new phones and contracts September 3 days apart same phone same contract , now we find my bill is £27.03 and his is £24.36 . anyone can say why this should happen , let me say we have been o2 customers for best part...

NEECE2021 by Level 1: Joiner
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Resolved! O2 Recycle voucher code not working

Hi,I'm trying to recycle my old S20 Plus through O2 recyle. I was told to use my order number of my new S21 ultra to get an extra £150. Every time i enter this code it comes up as voucher not valid. I'm aware that the promo runs out tomorrow so need ...

KyleH97 by Level 1: Joiner
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Resolved! O2 Open

I upgraded to iPhone 12 yesterday and have set-up the phone today and I can see on My O2 that the tariff has started, but I’m unable to apply my O2 Open discount (spoke to an O2 employee who said I am eligible for the discount and gave me a code). Wh...

B_M92 by Level 1: Joiner
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