Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! On the phone busy tone....

Hi guys, I'm having a nightmare after moving to o2. I was on three network for years and whenever I was talking on the phone, if someone else called me they would not know I'm on the phone and I'd receive the call tone as normal. However.... On o2 it...

Cliff0rd by Level 1: Joiner
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O2 wifi hotspot not working

Whenever I try to log into the O2 Wi-Fi, it shows that the network is on, but no content can be downloaded. It's not even asking me to register for wi-fi. Is it working at all, or has it been removed??? Tried o2 store ,Costa coffee.

Kris41 by Level 1: Joiner
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Resolved! cannot complete order for a second SIM

I wanted to buy 2 SIMs, one for each child, I managed to buy one via the online shop. I get a message to say the order cannot be completed when it gets to the credit check step. I am using the same details as per the purchase of the first SIM. Anyone...

Mushroom by Level 1: Joiner
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Resolved! O2 account

My past Device accounts still appear on my credit history they appear as active even though they are actually paid off and closed. This is affecting my credit score because they are seen as non-secured Loans there are more then three of then still sh...

Dodge2 by Level 1: Joiner
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Customer service problems

Any one else having problems with getting phone calls answered? Iv spent most of today on hold trying to track my order for my daughters air pods i ordered 13 nov.After 30 mins this morning on hold some one answered but left there head set on there d...

Resolved! Upgrade

Hi i have upgraded my ohone and it still not arrived as it is saying they are wait on stock but wen i have looked onlone it is in stock

Rachael4 by Level 1: Joiner
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Resolved! Refund on return

Returned a refurbished phone that was not as advertised for a refund 2 weeks ago tried calling. Been passed from p illar to post a total of 5 hrs in calls and never get out through to someone that can help me... Who can I reach out to direct to help

Resolved! hi

Hi, I have Samsung galaxy a51. How do I empty/delete all voicemails in one go without having to listen to all of them and delete them separately, please?Thank you for any advice.

Lunn by Level 1: Joiner
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