Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 44728 Views
  • 0 replies
  • 0 kudos

Resolved! iPad on account

Hi I am wanting to get an I pad pro on my account , is it possible as I’ve been told I can’t then I git told I could ?

Maria86 by Level 1: Joiner
  • 299 Views
  • 1 replies
  • 0 kudos

Resolved! Attempted fraud

Just had a call from someone claiming to be from O2 saying they were offering 40% off existing contracts. All I had to do was respond to a couple of texts with security info that they were about to send me while still on the line. I didn’t believe th...

Kitkat2 by Level 1: Joiner
  • 870 Views
  • 2 replies
  • 0 kudos

Resolved! Chrome book

I got my new phone a few months ago and with this I was suppose to get a free chrome book..I have sent receipts of my payments and still have not received this.whatcan I do

Resolved! Insurance claim

I made an insurance claim, received a text with the reference number and it also told me I’d got a confirmation email but I never received it. I opted for next day service also and this was on Tuesday. Not heard anything, any advice?

Laura98 by Level 1: Joiner
  • 1283 Views
  • 6 replies
  • 0 kudos

Did I order a galaxy tab s7 for collection?

I set up a plan and ordered a tablet, it took 20 off of me and set me up for a 19.88 permonth plan (3 pound something of which is airtime???) confirmed the plan but said I either need to pay a 275 deposit or get a sim plan. I choose the 10 pound a mo...

Resolved! Have not received phone!

I took out a new contract on the 28th Nov. The phone was dispatched to my local o2 store on the 3rd December. It is now the 15th December and the phone still has not arrived at the store. I have phoned customer service multiple times and feel like I ...

Resolved! Damaged phone and no decent service

I rang O2 with legitimate complaint about my screen having issues and second month now I have no data when I am out of the house. On phone for 47 minutes with no interaction. Pay my bill always. But why should I pay if I do not receive the service I ...

Resolved! On the phone busy tone....

Hi guys, I'm having a nightmare after moving to o2. I was on three network for years and whenever I was talking on the phone, if someone else called me they would not know I'm on the phone and I'd receive the call tone as normal. However.... On o2 it...

Cliff0rd by Level 1: Joiner
  • 2160 Views
  • 1 replies
  • 0 kudos

O2 wifi hotspot not working

Whenever I try to log into the O2 Wi-Fi, it shows that the network is on, but no content can be downloaded. It's not even asking me to register for wi-fi. Is it working at all, or has it been removed??? Tried o2 store ,Costa coffee.

Kris41 by Level 1: Joiner
  • 836 Views
  • 1 replies
  • 0 kudos