Why have I never recieved my tile tracker???

[Popee]

Months ago I was promised this tile mate free gift, nothing ever arrived. I've hunted the net and can't find an address or phone number to contact, all I can find is a customer services number but when I call them they are unable to help me and just give me a number to call and when I try it's dead!

[Popee]

Martin,

Have recieved an email from Ella at VB in which she says that my tracker is on the way!

I will let you know when it arrives, so that you can close this topic.

Thank you.

Michael.

[Popee]

Oh, right, thank you.

[Martin-O2]

Great news @Popee! Please keep us updated and let us know if you have any more questions. 

[Popee]

Martin,

The postman finally brought me my tile tracker today after all these many, many weeks (even months).

I really appreciate your getting involved and the influence you put to play in the matter. I am sure that without your help I would still be no nearer getting this item.

For this I thank you and will now back out and leave you in peace.

Have a good Christmas.

All the very best

Popee

[Anonymous]

That's great news @Popee.. im sure @Martin-O2 will be just as pleased.

Can you do me a big favour please. If you're going to use the time. Can you do a little write up . Tell us how easy it was to setup and use as I'm considering buying some!

[Popee]

Sure, no problem.

It was very straight forward.

All I needed to do was download the app to my iPhone (and my iPad).

Set up an account with them the usual way (email address and create password).

Waited for an email to arrive, which it did quite quickly. Pressed the link in the email to verify my email address and made a note of the confirmation code numbers, which I entered in the tile tracker app.

Checked in settings that bluetooth was switched on.

Pressed the icon in the app, which paired it and to verify it was paired successfully pressed the button in the middle of the tile.

Viola, all done!

Hope this is helpfull to you.

All the best

Popee

[Anonymous]

Blimey that was easy. Thank you

[Popee]

You're very welcome.

[Cleoriff]

Good news at long last @Popee

Thanks for letting us know

[jonsie]

Well, I have the instructions, just need O2 to send me one now. Sod's law I'll get a flaming bottle of champagne......