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Priority "Near By"

MelonCollie
Level 1: Joiner
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on ‎22-08-2018 11:45

on ‎22-08-2018 11:45

Is anyone else experiencing the priority app putting their location in London?

I live up in Yorkshire but according to the app I live in the tower of london...
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MI5
Level 94: Supreme
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on ‎22-08-2018 11:46

on ‎22-08-2018 11:46

Yeah, it always does that.
You need to check the app has permission to use location services and that you have location services set to high in the phone settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
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on ‎22-08-2018 13:49

on ‎22-08-2018 13:49

I love that @MelonCollie"The app thinks I live in the Tower of London" LOL

Have you committed treason? 

Welcome to the forum by the way Welcome

Veritas Numquam Perit

Girl in a jacket
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MelonCollie
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on ‎23-08-2018 12:00

on ‎23-08-2018 12:00

Oddly O2 priority isn't even on the permission list at all...
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MI5
Level 94: Supreme
In response to MelonCollie
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on ‎23-08-2018 12:14

on ‎23-08-2018 12:14

That'll be the problem then.....
Try deleting and reinstalling the app first?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
In response to MelonCollie
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on ‎24-08-2018 08:53

on ‎24-08-2018 08:53

Hi @MelonCollie, and welcome to the forum Wave Did you get a chance to try reinstalling the app as @MI5 suggested? Is it any better now? 

 

 

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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MelonCollie
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on ‎26-08-2018 10:02

on ‎26-08-2018 10:02

Reinstalled this morning but still the same issue.
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MI5
Level 94: Supreme
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on ‎26-08-2018 10:36

on ‎26-08-2018 10:36

You need to check all your location settings and app permissions.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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