This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Priority "Near By"

MelonCollie
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎22-08-2018 11:45

on ‎22-08-2018 11:45

Is anyone else experiencing the priority app putting their location in London?

I live up in Yorkshire but according to the app I live in the tower of london...
Message 1 of 8
1,111 Views
0 Kudos
7 REPLIES 7

MI5
Level 94: Supreme
  • 145067 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

on ‎22-08-2018 11:46

on ‎22-08-2018 11:46

Yeah, it always does that.
You need to check the app has permission to use location services and that you have location services set to high in the phone settings.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 2 of 8
1,109 Views

Cleoriff
Level 94: Supreme
  • 123369 Posts
  • 826 Topics
  • 7476 Solutions
Registered:

on ‎22-08-2018 13:49

on ‎22-08-2018 13:49

I love that @MelonCollie"The app thinks I live in the Tower of London" LOL

Have you committed treason? 

Welcome to the forum by the way Welcome

Veritas Numquam Perit

Girl in a jacket
Message 3 of 8
1,085 Views
0 Kudos

MelonCollie
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎23-08-2018 12:00

on ‎23-08-2018 12:00

Oddly O2 priority isn't even on the permission list at all...
Message 4 of 8
1,052 Views
0 Kudos

MI5
Level 94: Supreme
In response to MelonCollie
  • 145067 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

on ‎23-08-2018 12:14

on ‎23-08-2018 12:14

That'll be the problem then.....
Try deleting and reinstalling the app first?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 5 of 8
1,048 Views
0 Kudos

EmilieT
Former Staff
In response to MelonCollie
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

on ‎24-08-2018 08:53

on ‎24-08-2018 08:53

Hi @MelonCollie, and welcome to the forum Wave Did you get a chance to try reinstalling the app as @MI5 suggested? Is it any better now? 

 

 

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 6 of 8
1,041 Views
0 Kudos

MelonCollie
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎26-08-2018 10:02

on ‎26-08-2018 10:02

Reinstalled this morning but still the same issue.
Message 7 of 8
1,025 Views
0 Kudos

MI5
Level 94: Supreme
  • 145067 Posts
  • 635 Topics
  • 27832 Solutions
Registered:

on ‎26-08-2018 10:36

on ‎26-08-2018 10:36

You need to check all your location settings and app permissions.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
Message 8 of 8
1,020 Views
0 Kudos
Top Kudoed Authors
View All
Top