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I don’t know where my top up went

Sidyra
Level 1: Joiner
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Hi I topped up with £10 to buy a bundle but I have no credit or money in my account can u please help me

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MI5
Level 94: Supreme
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@Sidyra 

Your top up is taken to buy your bundle allowances.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 146925 Posts
  • 636 Topics
  • 28262 Solutions
Registered:

@Sidyra 

Your top up is taken to buy your bundle allowances.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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