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help! trying to switch to O2 from giffgaf

giz03
Level 1: Joiner
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Hi,

 

I'm trying to switch to O2 from giffgaf however the user experience is unfortunately horrible on this website. I might give up anytime.

 

I got my PAC code from gifgaff and I registered to o2. But I can't see any section like "move my number" or "switch to o2". 

 

Can someone please link the page that I can switch to o2?

 

Thank you,

 

Giz

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MI5
Level 94: Supreme
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@giz03 

Keep, cancel or take on a number in your MyO2 under "services"

Just above the highlight in this image.

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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madasaf1sh
Level 77: Grand Master
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@giz03 

 

You are best talking to customer services , and following this guide Guide: Migration & porting into O2 

 

Also if on PAYG with o2 you will loose a lot of things you get with giffgaff..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
  • 147435 Posts
  • 637 Topics
  • 28316 Solutions
Registered:

@giz03 

Keep, cancel or take on a number in your MyO2 under "services"

Just above the highlight in this image.

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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