cancel
Showing results for 
Search instead for 
Did you mean: 

Upfront refund

Ashpreece
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I’ve ordered a new phone with a £100 upfront cost. I failed the credit check so no phone is being sent.. the £100 has been taken.. what can I do

Message 1 of 2
218 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 85: Esteemed
  • 23597 Posts
  • 1037 Topics
  • 3750 Solutions
Registered:

@Ashpreece This is not O2. This is a customer community.

The money taken would just be a pending payment. You will be refunded. It may take a few days. Check your bank statement, and contact your bank if you don't see the refund by early next week.

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
211 Views
1 REPLY 1

Bambino
Level 85: Esteemed
  • 23597 Posts
  • 1037 Topics
  • 3750 Solutions
Registered:

@Ashpreece This is not O2. This is a customer community.

The money taken would just be a pending payment. You will be refunded. It may take a few days. Check your bank statement, and contact your bank if you don't see the refund by early next week.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 2
212 Views