Solved: my mobile number - O2 Community

3 Posts
1 Topics
0 Solutions

Registered: 14-01-2022

Hi

i just got a new phone and was sent sim card which is 5G with a new number however i would like to keep my old number how can i do this please?

Message 1 of 6

820 Views

1 ACCEPTED SOLUTION

Accepted Solutions

98196 Posts
616 Topics
7247 Solutions

Registered: 04-01-2009

Follow this guide

Guide: Migration & porting into O2

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

View solution in original post

Message 2 of 6

814 Views

5 REPLIES 5

98196 Posts
616 Topics
7247 Solutions

Registered: 04-01-2009

Follow this guide

Guide: Migration & porting into O2

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

Message 2 of 6

815 Views

133440 Posts
843 Topics
7624 Solutions

Registered: 14-01-2013

If you were with O2 previously @Iryna then you just do a sim swap Guide: Sim Swap: a mini guide 2017 update

Veritas Numquam Perit

Girl in a jacket

Message 3 of 6

812 Views

3 Posts
1 Topics
0 Solutions

Registered: 14-01-2022

Thank you

Message 4 of 6

808 Views

3 Posts
1 Topics
0 Solutions

Registered: 14-01-2022

Thank you very much

Message 5 of 6

808 Views

98196 Posts
616 Topics
7247 Solutions

Registered: 04-01-2009

You're welcome 😊

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

Message 6 of 6

806 Views

never-displayed

Top Kudoed Authors

User

Count

4

1

1

1

1