on 30-05-2023 17:22
I have a mobile account with O2 & another with Virgin for 2 separate mobile phones. I use the same email address to login to each account but have different passwords. How will this be affected by the merger? Can I have the 2 phones under 1 account?
The O2 phone is Pay As You Go while Virgin mobile is on contract.
Can you help explain what I need to do?
on 30-05-2023 17:35
on 30-05-2023 17:35
Good question,
From what I understand the account data doesnt get migrated just the numbers into o2, and then you set u[ a new myo2 account with o2.
You should be able to add the other numbers into your current myo2 account, however o2 have restricted the adding of additional numbers whilst the migration to a new billing platform and the VM MVNO to o2 MNO are completed.