My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8714 Views
  • 1 replies
  • 1 kudos

Resolved! Phone was stolen

Hi my new phone hasn’t arrived, l just received empty box with nothing inside, problemy phone was stolen before came to me.l reported it in 02 shop but still haven’t any answer from 02.what should I do?

Kate24 by Level 1: Joiner
  • 470 Views
  • 1 replies
  • 0 kudos

Resolved! Returns

How do I return a item ?

Ms44 by Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt add ons

I need more data for this month, no options available on the bolt add on page?

Resolved! Close my account

I wish to close my account

James1fb by Level 1: Joiner
  • 451 Views
  • 1 replies
  • 0 kudos

I want to talk to someone about my billing and my air time

What is air time iv got the iPhone 13 pro max and I’m paying so much for this it’s a joke in the past 3 months iv paid nearly £800 yesterday paying 430 and now today there saying I owe another £100 + £30 this is becoming a joke for not even a new pho...

Kba02 by Level 1: Joiner
  • 670 Views
  • 3 replies
  • 0 kudos

Monthly bill

    

KaC by Level 1: Joiner
  • 396 Views
  • 2 replies
  • 0 kudos

Resolved! My O2 Account

Good afternoon, I am not able to access my O2 account. It says my account isn't valid. Then when I click on the details on my account it says it isn't linked to any O2 services or products when I have a O2 sim card with a valid phone number. Then whe...

ZuzG by Level 1: Joiner
  • 532 Views
  • 1 replies
  • 0 kudos

Resolved! Switching from O2

I requested a PAC code on Friday but I am still connected to your network, how long does it take before you close this account and I can use my new phone?

Michael47 by Level 1: Joiner
  • 468 Views
  • 2 replies
  • 0 kudos

Resolved! Scam

O2 is scaming their customer under the name of Made4 mobile.I called o2 customer team about this out of terrif charges and representative says I buy something online .when asked further more details and he was unable to explain anything ,I asked him ...

Farhan123 by Level 1: Joiner
  • 1068 Views
  • 3 replies
  • 0 kudos