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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! My bill

Can I pay my bill next month with my future bill as I can’t pay it this month due to off work as don’t want my phone cut off

Resolved! WhatsApp and Facebook and Facebook messenger down

my name is Hannah can you please tell me when everything is going to be back up and running

Resolved! Connectivity

4th day if very limited connection to 4g.Dropped me in it a few times too.When will I get back the service I pay for?????

Resolved! How to turn off notification of balance

How to turn off notification of balance

Resolved! iPhone delivery

Hi, my iPhone was supposed to be delivered today by 12pm and I have had no new update on DPD on when it is coming. I’m very upset about this as I paid £5 delivery charge for it to be delivered on a specific day and time.Thanks

Resolved! Unable to access

Hello I have tried to enter My o2 account and it states I do not have access to one? I have had one for some years now?Please can anyone help? Thanks Claire