My O2 account

[Baz]

Been trying to view data for the past few days but just getting an error message  any ideals 

[MI5]

@Baz 

Try clearing your cache and cookies or try a different browser. 

You could also try the MyO2 app on your phone. 

If no luck, give customer service a call on 202 to reset your account. 

[jonsie]

Try Internet Explorer, that sometimes works when other browsers don't. 

[Baz]

The app is the same @MI5 

[MI5]

Looks like you'll need to call them @Baz 

[Baz]

thanks @MI5  will give them a call when i have time next week 

[Baz]

God that was the worse and  rubbish go at  been a customer service department that I've ever known the first member of staff just had me un-installed and reinstall the app ( 6 times in total ) this would fix the app and the web site I'm told  (will it ? I don't think so )  i asked to speak to someone else the call ended ,  I called again and got someone else after about 20 mins of going over stuff including the above please un and re the app  it turned out that o2 have an issue and it is effecting a few people , so i ask to make complaint about first member of staff only to have call ended again  deffo not great service 

[MI5]

Standard these days.....

[Baz]

Just to easy my mind a bit uninstalling and reinstalling the app would not change the web site page @MI5  will it ?    I really don't know why I'm doubting myself 

[MI5]

No mate, of course not. If it was just the app playing up I would have suggested it already, but it won’t help the website.