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1 ACCEPTED SOLUTION
Accepted Solutions
- 144336 Posts
- 634 Topics
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Try deleting the app and reinstalling it first.
If that doesn't help, give customer service a call to reset things at their end Guide: How to find help & contact O2
- 144336 Posts
- 634 Topics
- 27666 Solutions
Try deleting the app and reinstalling it first.
If that doesn't help, give customer service a call to reset things at their end Guide: How to find help & contact O2
- 93229 Posts
- 609 Topics
- 6976 Solutions
Is this a new account? Could it be a pro rata adjustment?
- 5434 Posts
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- 65 Solutions
@Jodle Just a quick update on this one - we were aware of some issues on Android with the allowances displayed in My O2 last week, however it should be all sorted now if you update your app 
Edited to add: In case you're still experiencing any problem, please let us know so we can feed that back to the teams working on My O2!
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