Media messages

[coleen]

Please help. I keep getting add-on extra charges on my bills. Apparently for media messages.  But I don't know what that is or how to stop it. 

[jonsie]

Some guidance here::
Guide: Accidental MMS Sending and How to Avoid it 

[Cleoriff]

@coleen 

Media messages are messages that contain some form of media - picture normally but could be video.
They also appear if (when) you send a text but use a number of emojis (smiley faces).
You would be charged as they are not part of any allowance.

Guide: Accidental MMS Sending and How to Avoid it