Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hey, im trying to upgrade my device, but as soon as it goes to basket to checkout, the basket empties and I have to redo it, which then keeps happening?
Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi, where excalty do I navigate to on my O2 to retrieve my PAC code?
Hi. is it me or are they updating the website today. Feels different and looks different. I’m always wary of change!thanks guys.
Hi I have requested a PAC code to keep my current O2 mobile number, which I received and completed the request form on My O2, but received no confirmation if it has gone through. I haven't as yet inserted my new O2 sim-card, as I don't want to lose m...
Hello,I have a complicated issue regarding phone numbers. I recently helped my friend transfer her phone number (ending in 66) to giffgaff, but I accidentally completed the transfer using my own giffgaff account. As a result, her number (66) overwrot...
Hi i topped up my brothers phone once on Myo2 and the number has always been there, it has not been a problem, But now it seems to of made that the primary and it wont let me top up my phone number or give information regarding my account like bolt o...
I’m trying to upgrade my phone to the new 17 Pro Max, and when I reach the one pound card verification step it keeps failing. I have tried another one of my cards and that does not work either. I even tried a family member’s card and Apple Pay, but n...
Had a text saying gift of 10gb of data be added to account for christmas not recieved it and 02 not answering my call
Hi,I started a new contract last year, after moving my 10 year old account into my name.The app had been funky even before then, but since at least December, I’ve had no way to access any account details. No way to buy bolt one, see my usage, how muc...
