My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 6967 Views
  • 1 replies
  • 1 kudos

Resolved! When I try to access my o2 app it says I dont have an account, I have had an account for 4 yrs

I am unable to access my o2 app to see what data or calls usage is available. When I try to log in it doesn't recognize my email & password..but will let me reset it and send me an email to reset it. I then try to log on with the details confirmed by...

Esta by Level 1: Joiner
  • 235 Views
  • 2 replies
  • 0 kudos

Logging into MyO2

My O2 account was linked to my Virgin mobile no, rather than my O2 one that is the no I use I no longer have the Virgin mobile no and want My O2 linked back to that one [it used to be before I had the Virgin no]. Thanks.

JH67 by Level 1: Joiner
  • 116 Views
  • 2 replies
  • 0 kudos

Request

Hiya I’ve got £10 on my account and I didn’t mean to send it can I have it back please

My O2 login

I've recently been unable to login the My O2 app on my phone. When I login on the website my phone contract does not appear

OJW1991 by Level 1: Joiner
  • 98 Views
  • 1 replies
  • 0 kudos

Tariff data plan mistake

Hello, I noticed that I purchased a 50GB data plan Tariff instead of a 25GB one. My bank account was charged correctly, but the plan displayed is incorrect.

Yihan by Level 1: Joiner
  • 99 Views
  • 1 replies
  • 0 kudos

Resolved! Recent Charges

HelloIs there still a way to view recent charges on my o2 before a bill is issued?thanksSuzanne

Bill too high

Why is my bill so high

Me721 by Level 1: Joiner
  • 85 Views
  • 1 replies
  • 0 kudos

Resolved! (REMOVED) Cancel Contract

HOW DO I CANCEL MY CONTRACT FOR THE ABOVE NUMBER ??

JULIE181 by Level 1: Joiner
  • 142 Views
  • 1 replies
  • 0 kudos