Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi there, my bill was generated today with the cost of the Disney + plan. I don't watch Disney + so called 02 for them to cancel and see if they can adjust my bill. The advisor said he would do so. He then said because they have overcharged they woul...
Hi When I log on to O2 website It comes up as VM02 should this be correct and have they updated the website. Is this affecting every 02 customer or just me. Many Thanks Matt
I now have an O2 sim, encouraged to *** ************ **, *********, **************, **** *** to buy to my O2/Virgin Media “ experience and get a WiFi booster “ for free “ due to great speed test results yet poor WiFi, What a nightmare ! Currently, ca...
Hi,I have 2 accounts with 2 phones on O2 but can only see & access one of the accounts. Any ideas please?
I have not been able to log in into O2 for the past few days. Can you please tell me why?
1) I have just joined O2 and feel I'm getting duplicate messages, they say the same but are 2 hours apart. Anyone know the reason why.2) Every email has a different order number why is this?
hi I have upgraded my sim plan - but they have given me a new sim and number - how can i keep my old number
My bill says my tariff is 25.73 but my airtime tariff is 16.00 per month
So I get a bill emailed to me every month from O2. It says the account number and what phone number is relates to. When I try to sign in to view the bill - using this link in the email: https://accounts.o2.co.uk/signin. But it redirects the page to a...
When I completed the new sign in to Virgin Media and 02 the password I had set up was already showing in the box. I am sure this is not right. It happens with my husbands account as well.We are both in our seventies, so please can you make the answer...
