Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi all, I don't normally post on forums, but this one has me stumped! I need to change my surname back to my maiden name. I've gone onto my 02 account - Manage my details. All the steps that are suggested of course. But the only thing I can "edit" is...
Don't know if anyone can help - went through the convoluted process of linking O2/VM accounts today (despite having zero products with Virgin). I don't login to my account very often, hence being late to this party. After setting it up (which wasn't ...
Hi, Recently my phone was stolen on the street in central london by a little boy. He has since then bought google play games using my account. I cannot get in touch with them as they don't have customer service numbers on the web. A payment of more t...
HelloI am upgrading my IPhone - just bought an IPhone 15.I followed your instructions and ordered an eSim. However, your system did not send me anything - no message, no email etc with the necessary QR code to install the eSim on my new phone.I phone...
I WOULD LIKE TO CHANGE MY TARIFF TO SIM ONLY
ordered a phone on Monday can’t see it in my orders is it just me or do other people have this problem?
am trying to convert Physical sim to esim from My 02 app ,but unable to find out .Please share the sceenshot if possible .Thanks you in advance
I left o2 over a year ago due to having problem after problem and never having a resolution. Now I’ve received a message saying my order has gone through, I’m not with o2 and have had a panic someone is trying to access my account to place an order. ...
Is (REMOVED) a legitimate O2 address ?
All I want to do is access my O2 phone account details, I have no interest in virgin media whatsoever, in fact I positively dislike the company a this fiasco has done nothing to change my view at all.
