I'd like to check the status of my PAC request

ChrisWis · ‎11-12-2025

Hi

I have requested a PAC code to keep my current O2 mobile number, which I received and completed the request form on My O2, but received no confirmation if it has gone through. I haven't as yet inserted my new O2 sim-card, as I don't want to lose my information. What can I do?

Enlli · ‎11-12-2025

From your post it sounds like you are moving O2 to O2 in which case you do not need a PAC

You need to ask O2 to MIGRATE your number

Guide: Migration & porting into O2

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎11-12-2025

@ChrisWis

O2 contact details (not us customers)

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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