Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I've received a suspicious-looking e-mail, ostensibly from O2 and Virgin Media, telling me to 'verify my identity'. I don't understand why I've received it or why I need to verify my identity, or to who. I have an O2 pay-monthly mobile phone account ...
I have linked my Virgin Media and My O2 accounts together. I have three mobile phone accounts but only one is visible on my O2. How do I add the other two accounts which were started before O2 took over Virgin's mobile services?
I got the audible extra but when I go to redeem it doesn’t even leave the O2 website. Has anyone else experienced this?
Just lately I have had problems with the My O2 Android App on my phone. It just does not give me my usual information when I click on its 'homepage' links. I have logged onto the O2 website where I found I was required now to link my O2 account with ...
I was trying to transfer my E-sim but accidentally deleted it. Is there a way to reinstall it through the app? I can't phone O2 (as I have lost my E-sim) and the nearest store is over an hour away by car! I know you used to be able to install it thro...
I can't add new pay as you go number to My O2 profile.
O2 sent me notification of an increase in price and at the same time said I had the right to leave. I have phoned them on 4 occasions to inform them I am leaving but can't get through. There is no link online to notify that you are closing your accou...
Purchased a new phone and the money has been taken out of my account - however I have not received any order confirmation and the phone is still in my basket.
Hi I had a new phone contract yesterday I have received my new phone today but no SIM card can you please help
Hi I took out a new phone contract they have sent the phone but no SIM card can you help please
