Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi there, I could really benefit from the wisdom in this community, or if anyone else has had the same issue: I am an O2 customer, transferred over from Virgin a while back. Monthly contract. I recently bought a refurbished unlocked Motorola moto g6 ...
Hello why me Paid 2 times for my mobile every time os problem for o2
I'm not sure if this will help customers but you can access the old legacy system even if you are on the new 360For those who are able to sign into My O2 on 360 see below From here I can see all my older bills and my previous device planAll my older ...
For some reason, I cannot access the bolt ons page on My02. It simply states that 'you cannot access this page right now'. It has been like this for months. This means I cannot cancel the Disney+ bolt on I have there. How can I please cancel this bol...
My elderly dad has a paygo account with 02. I have a pay monthly account with O2. He needs wifi calling and can't get this with paygo and is reluctant because of the cost of a contract. He is missing calls from family and friends as the signal is poo...
Hi, I ordered a mobile broadband unit, the M6, for my use when travelling around the country working. It arrived today, possibly ahead of schedule, as logging in to MyO2 still says I have no products or devices associated with the account. And when I...
help!!! i dropped my phone and i have fully broken my phone screen. i am trying to get into my 02 but i cannot without inputting a code sent via text message. which i cannot see. anyone got any ways i can go around this. need to order a new phone asa...
My date of birth has been set incorrectly by a year, and I’d like to change it
Hi, I went to buy a sim but for reasons unknown to anyone, it won't pass the credit check stage. Therefore how do I delete my account with O2? I just have personal details on there. Thanks, JJ
Hey, I am trying to change the DOB on my account. The help pages say to speak with a customer rep. I try this on chat. The chat bot sends me to a sales bot. The sales bot then says to use the contact page chat and closes down the chat. How does one a...
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