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How to remove a secondary number from account

CarlyRx
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‎08-12-2025 12:29 - edited ‎08-12-2025 12:31

‎08-12-2025 12:29 - edited ‎08-12-2025 12:31

Hi i topped up my brothers phone once on Myo2 and the number has always been there, it has not been a problem, But now it seems to of made that the primary and it wont let me top up my phone number or give information regarding my account like bolt ons, is there any i can delete it? I cant see anything online or the app and i tried to speak to online chat but it was useless and had nothing back on facebook from them so thought it was worth asking on here. Thanks for reading.

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MI5
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on ‎08-12-2025 12:37

on ‎08-12-2025 12:37

@CarlyRx 

Facebook can take a while to respond so drop them another message as a reminder, or call on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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CarlyRx
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on ‎08-12-2025 12:41

on ‎08-12-2025 12:41

Ok thank you

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