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Cannot find my address when order Monthly Sim

YY_Wong
Level 1: Joiner
  • 6 Posts
  • 6 Topics
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Registered:

I am filling in the order form of ordering a Monthly SIM.

In the field of "delivery" address, after I fill in the post code, I cannot find my address.

(only can select the house number, but there are 3 flats in the same house number, I wish to specify my flat number, but I cannot edit the address.)

 

I have not completed the order form due to this issue.

 

Would someone please help.

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jonsie
Level 94: Supreme
  • 95750 Posts
  • 612 Topics
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Registered:

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

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jonsie
Level 94: Supreme
  • 95750 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Message 2 of 2
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