Wifi calling - how do I turn this on?

[jr11]

I've never managed to make wifi calling work on my O2 phone. From posts on here it sounds like a common problem. So I am hoping someone can help me. I pay monthly and it is turned on on the phone. I cannot for the life of me find the bit on my o2 account where i change this setting. This feels like it should be quite an easy service to turn on but after 1 hour i have given up looking for it. Can anybody help?

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

[MI5]

@jr11 

There's no longer a setting in your MyO2.

Everyone should have it on by default now.

Check with O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG) 

Guide: How to find help & contact O2 

It may also be your phone that isn't compatible too.

[pgn]

If you are on contract with O2, and have a supported handset (most Android and iPhone handsets for the last 4 years or so have it) it is now enabled by default on the O2 side, you just need to enable it on your handset, @jr11 

If you are O2 PAYG, WiFi calling is not quite there yet - soon, hopefully!