CHANGE OF NAME ON MY ACCOUNT

[Amiee-Jayne]

I sent my relevant identification documents (Birth Certificate, Change Of Name Deed Polls) to O2 via email, to the address O2 provided me to send them to. It’s been over 5 days now that they stated this would take to change my details...can anyone tell me any other way how I can get this done urgently please???

[jonsie]

I'll mention @EmilieT   @Marjo  @Martin-O2  to see if they can possibly help tomorrow.

[Amiee-Jayne]

How do you think the people you have mentioned will be able to help please?

[jonsie]

They are admin on the community. One of them will send you a private message tomorrow for further details  so check back in the morning. Check the link at the top of the community and you will possibly get email notification too.

[Cleoriff]

Hi @Amiee-Jayne 

The people mentioned by @jonsie  are our community managers who will be on tomorrow.

[Amiee-Jayne]

Many Thanks all of you for your help

[Martin-O2]

Thanks for the mention @jonsie ! 

@Amiee-Jayne I've received your private message so I'll get back to you there.