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29th August Asked to upgrade all security details on my o2

MEW
Level 1: Joiner
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I recieved a text message on 29th August from 02 to upgrade all my security details on my 02 account due to an upgrade is this a scam as when I went into the account all my details were required to re entered.

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MI5
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@MEW 

Always login from this link http://www.o2.co.uk/myo2 and not any links in emails or texts.

If you entered your details from a text linkk you need to login from above link and change your pssword immediately.

There's no reason for O2 to ask you to change your details so always be suspicious of these type of requests.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

@MEW 

Always login from this link http://www.o2.co.uk/myo2 and not any links in emails or texts.

If you entered your details from a text linkk you need to login from above link and change your pssword immediately.

There's no reason for O2 to ask you to change your details so always be suspicious of these type of requests.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Mi-Amigo
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@MEW 

Sound advice from @MI5 

Please be aware there are suspicious, if not fraudulent or scam, websites with urls similar to O2.

I hope you find the information and advice given useful. 

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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Cleoriff
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@MEW  You may want to forward the text to O2 via the info in this link

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

 

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Quite a few scams doing the rounds at the moment as you would expect.

I received this text yesterday:

 

Screenshot_20190904-163618_Messages.jpg

 

Look at the text header : P ayPal.

Same advice, never ever click on a link in a text message.

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