Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

My O2

Level 1: Joiner
Posts: 1
Registered: ‎19-02-2018
Accepted Solution

2017 phone calls and messages I need

Hi, I need copies of 2017 phone calls and messages. How can I get them.

Posts: 117,582
Topics: 576
Solutions: 16,515
Registered: ‎04-04-2012

Re: 2017 phone calls and messages I need


You can see all the calls and texts from your phone for the last 2 years by following this guide https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 50: Versatile
Posts: 7,166
Registered: ‎26-03-2014

Re: 2017 phone calls and messages I need

You might be able to get hold of outgoing calls and who you sent texts to in your bills, but not incoming calls or messages or the details in those messages.
The only way to get that would be if your phone still has them.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here