O2 Customer Service/Live Chat positive feedback archive!

[Martin-O2]

Hey everyone, 

Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take the time to share positive feedback on their interaction. 

We thought it would be great to keep all this positive feedback in one place! For regular members please continue to tag the Community team in any positive feedback posts so we can pass on the feedback and also highlight the feedback to this thread! 

We're keeping this thread read only for now so if you wish to leave feedback about customer services please start a new thread here. 

We look forward to hearing your stories!

@Martin-O2, @LukasB and @TheresaV  

[Martin-O2]

A big shout out to Taj from the Exeter O2 store! Thanks for sharing your feedback @Jayc100!

[Martin-O2]

Some great feedback for Tomeeka on the upgrades team! Thanks for sharing @ElliotB!

[Martin-O2]

Some great feedback for Maria who works with the customer services team! Appreciate you sharing @Liam22!

[Martin-O2]

Fantastic job Ethan and the rest of the team over at the fort 02 store! Thanks for the feedback @Lynn 

[Martin-O2]

Some  great feedback for the customer services tem! Thanks Rhiannon for helping @KMarshall with their upgrade. 

[Martin-O2]

Some great feedback for Paul at the Stockport O2 store! Thanks for sharing @debbiebrown100!

[lewys-gp]

Double feedback in this one post from the weekend. Thanks to Tom and Susan at their respective stores, for helping @Smw1 and @ForestBabe 😁.

[RafaC]

Shout out to O2's customer advisor Toby who helped @2A over the telephone! Thanks for sharing it with us Amina

[RafaC]

So good to see the positive back given to Claudine, an O2 voice support representative! Thanks for sharing @Dyl

[RafaC]

A shout out to Lindon who works as a phone customer advisor at O2! Thanks for sharing @Bryn_jones