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Level 1: Joiner
Posts: 1
Registered: ‎06-01-2021

Amazing Customer service!!

Rung up tonight for a upgrade on my phone and I got sent through to Maria, she was loverly and amazing customer service skills having worked in retail myself for 8+ she’s one to be proud off, spoken through everything easily and very understanding, if all honesty she gives that mum feel when your on the phone just makes you feel relaxed. Thank you so much Maria I hope your managers listen back to the call or at least know that you are a star and should be praised or given a bonus for how well she is. Thank you Maria and 02 👍🏽
Posts: 83,220
Topics: 577
Registered: ‎04-01-2009

Re: Amazing Customer service!!

Great post and thank you for sharing @Liam22 

Well done Maria!

I'm sure one of our admin team will feed this back so she gets the recognition she deserves

@Martin-O2  @LukasB  @TheresaV @Marjo 

Level 49: Rootin' Tootin' 
Posts: 6,688
Registered: ‎26-03-2014

Re: Amazing Customer service!!

Great feedback @Liam22 and well done Maria.
Some great customer service to report back on @Martin-O2 @Marjo @LukasB and @TheresaV

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Posts: 97,122
Topics: 758
Registered: ‎14-01-2013

Re: Amazing Customer service!!

[ Edited ]

Lovely post @Liam22 

Thanks for letting us know. Customer Services take such a lot of flak, it's great to hear something nice and positive for a change. Welcome to the forum by the way. Welcome

*The Game Is On*

Community Manager
Posts: 1,367
Registered: ‎07-05-2020

Re: Amazing Customer service!!

Hey @Liam22 that is lovely to hear. I am going to send you a private message on here to track down the right Maria

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