O2 Customer Service/Live Chat positive feedback ar... - Page 8

Martin-O2 · ‎16-05-2018

Hey everyone,

Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take the time to share positive feedback on their interaction.

We thought it would be great to keep all this positive feedback in one place! For regular members please continue to tag the Community team in any positive feedback posts so we can pass on the feedback and also highlight the feedback to this thread!

We're keeping this thread read only for now so if you wish to leave feedback about customer services please start a new thread here.

We look forward to hearing your stories!

@Martin-O2, @LukasB and @TheresaV

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Marjo · ‎25-09-2019

Thanks @Kenpaneuro for posting about your positive experience at the O2 shop in Grimsby! It was lovely to read your message and we will pass your feedback on to the business.

Well done Danielle!

EmilieT · ‎21-10-2019

Well done to Dylan in the CS team fo helping @Yasmin18 so brilliantly!

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Martin-O2 · ‎11-11-2019

Amazing work Phil at the Stamford O2 store! Thanks for passing on the feedback @Mic6771!

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Martin-O2 · ‎13-11-2019

Good job Marjan on the Live Chat team for helping @He-ho with their issue!

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Martin-O2 · ‎03-12-2019

Amazing work from customer services! Thanks for sharing @Pulls.

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Marjo · ‎17-12-2019

Thank you to @Linda90 for posting about their positive experience with Bongi from the customer service team!

Well done Bongi!

Martin-O2 · ‎23-12-2019

Fantastic job Candice who helped @Anonymous with their visual voicemail settings!

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→ Just joined the community or thinking of registering? Check out this handy starter guide!
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Martin-O2 · ‎06-01-2020

Good job to O2 customer services for getting @Lavo07's issue sorted!

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→ Just joined the community or thinking of registering? Check out this handy starter guide!
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Martin-O2 · ‎10-01-2020

Another win for O2 customer services! Great job guys and thanks for sharing @Feedback.

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→ Just joined the community or thinking of registering? Check out this handy starter guide!
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Martin-O2 · ‎26-05-2020

Fantastic job O2 customer services! Thanks so much for the feedback @0212!

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→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
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If you'd like to take part, why not register?

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O2 Customer Service/Live Chat positive feedback archive!