Compliment

Pulls · ‎28-11-2019

I called today to cancel my contact as it was up and upgrade I was originally offered wasn’t a good deal!
but after a quick chat the guy matched a deal sky had offered me.
He was great, very helpful,answered all my questions and an asset to the business if it wasn’t for him I’d of left O2 after being a customer for over 10 years just because I felt let down by the fact I could get a better deal by being a new customer with Sky

Please pass on my compliment to his line manager.

MI5 · ‎28-11-2019

@Marjo @Martin-O2 will be happy to pass on your thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TallTrees · ‎29-11-2019

Thanks so much @Pulls
for taking the time to post this information on the o2 community forum.
I am sure that there are really "good guys and girls" wanting to be helpful at o2 customer services.
Best wishes and enjoy your phone!! TallTrees 😁👍

HAPPINESS IS BEE SHAPED

Martin-O2 · ‎29-11-2019

Thanks so much for taking the time to share your feedback about your call @Pulls! I'm really pleased it went so well and you were able to get the deal you wanted. I'll drop you a quick message so I can get some details needed to find out exactly who you spoke with and pass on your kind words.

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