Great O2 Customer Service
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on 18-07-2010 15:55
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on 18-07-2010 15:55
I explained the problem (I won't go into it in detail, suffice to say that my battery wasn't lasting more than 10-12 hours even when the phone was not being used) to a guy in customer services.
He agreed that it sounded like there was a fault with my handset, as other customers had reported much better battery life than the 3GS. He has ordered up a replacement handset for me (apparently, O2 keep reserves for exchanges and replacements), and has said that it will be delivered by the end of the week. No questions asked, no excuses, just good customer service.
Thank you, O2.
Now I just have to hope that the replacement handset doesn't have the same problem!
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on 20-07-2010 13:44
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on 20-07-2010 13:44
I can imagine you reaching for the power socket..... determined to get some charge into before turning it on! I am sure it will be fine.
Haha.... I hope so! If it's anywhere near what yours is, I'll be impressed.
I'll just set it up how I'd ideally like it (Push Email on, brightness @ 40% ish, Push Notifications off, 3G off, Bluetooth off, WiFi off unless I'm @ home or somewhere that has a free connection) and go from there.
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on 20-07-2010 21:49
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on 20-07-2010 21:49
I can imagine you reaching for the power socket..... determined to get some charge into before turning it on! I am sure it will be fine.
Haha.... I hope so! If it's anywhere near what yours is, I'll be impressed.
I'll just set it up how I'd ideally like it (Push Email on, brightness @ 40% ish, Push Notifications off, 3G off, Bluetooth off, WiFi off unless I'm @ home or somewhere that has a free connection) and go from there.
Other than Push Email-Off and my mobile data being off, that is pretty much my settings. No point in having data on unless you are using it. If I want to check my mail I press mail and force it manually.
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on 20-07-2010 23:19
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on 20-07-2010 23:19
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on 21-07-2010 08:21
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on 21-07-2010 08:21
My latest usage summary, for information:
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Not too bad at all.... Not quite as epic as you, Ancientferguson, but I'm impressed so far
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on 21-07-2010 08:52
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on 21-07-2010 08:52
I'm guessing that, if I turn mobile data off, then I won't be able to check Twitter/Facebook etc without switching it back on again, right? I'll see how the battery does if it's kept on (and keep an eye on my data usage!).
My latest usage summary, for information:
Not too bad at all.... Not quite as epic as you, Ancientferguson, but I'm impressed so far
That definitely looks to be holding its own. A vast improvement. Onwards and upwards!
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It takes a second to turn data on whenever you need it. And you could go nuclear too!
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on 21-07-2010 08:57
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on 21-07-2010 08:57
That definitely looks to be holding its own. A vast improvement. Onwards and upwards!
It takes a second to turn data on whenever you need it. And you could go nuclear too!
Yeah, I've turned Mobile Data off - I never really use the phone for anything other than texting when I'm in work anyway so it makes no sense to have it on.
I'll just switch it on when I leave work and wait for the barrage of emails to come through!
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on 21-07-2010 11:21
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on 21-07-2010 11:21
That definitely looks to be holding its own. A vast improvement. Onwards and upwards!
It takes a second to turn data on whenever you need it. And you could go nuclear too!
Yeah, I've turned Mobile Data off - I never really use the phone for anything other than texting when I'm in work anyway so it makes no sense to have it on.
I'll just switch it on when I leave work and wait for the barrage of emails to come through!
Nice to be popular!
Or will that be "Trainers are Us" trying to sell you a pair of black sandshoes, original 1968 MK2's? Full rubber smell, guaranteed no arch support, full achilles heel damaging model......
I look forward to your battery report!
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af
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on 21-07-2010 11:45
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on 21-07-2010 11:45
Or will that be "Trainers are Us" trying to sell you a pair of black sandshoes, original 1968 MK2's? Full rubber smell, guaranteed no arch support, full achilles heel damaging model......
Haha, how did you guess
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Will post another pic of the usage summary tonight, and again in the morning until the thing runs out! Going by it's current performance (and considering I've spent a fair bit of time 'fiddling' with various things on it) I'd expect it to last until the end of the week. And that's fantastic
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on 21-07-2010 12:06
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on 21-07-2010 12:06
Or will that be "Trainers are Us" trying to sell you a pair of black sandshoes, original 1968 MK2's? Full rubber smell, guaranteed no arch support, full achilles heel damaging model......
Haha, how did you guess![]()
Will post another pic of the usage summary tonight, and again in the morning until the thing runs out! Going by it's current performance (and considering I've spent a fair bit of time 'fiddling' with various things on it) I'd expect it to last until the end of the week. And that's fantastic
There are those who may disbelieve my figures, it would be nice to have some back up.
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on 21-07-2010 12:19
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on 21-07-2010 12:19
I calculated (sort of) that I'll get over 3 days out of it at this rate before needing to charge again:
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