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Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 30117 Views
  • 45 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Former Staff
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Resolved! HTC One S or Xperia T

Hi All, I'm looking to change from my Desire S, end of contract. I don't want an S3 size phone etc so have narrowed it down to the One s or Xperia T. I've read lots about both, so looking for owners opionions. But I'm open to suggestions for any phon...

Anonymous by Not applicable
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  • 13 replies
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Resolved! inclusive numbers

How do i know which numbers i can call free - included in my monthly minutes -and which i'll be charged for ?

Anonymous by Not applicable
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  • 3 replies
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Resolved! L8 handset? iPhone 5 upgrade.

Apologies if this is in the wrong section.I've just upgraded to an iPhone 5 online (as they didn't have the tarrif I'd selected online in the shop).In the email I received it said "L8 handset", I was just wondering if anyone knew what this meant?I on...

Anonymous by Not applicable
  • 1012 Views
  • 3 replies
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email attachments

Hi, have received an attachment on an email. I can open it and read the text, but the images are not showing - does anybody know how I can get these images to show? Thanks

Anonymous by Not applicable
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Forum issues with IE10 win 7 64 bit

1 When logging in to the forum you must not be in compatability view mode.2 To view threads correctly you need compatability mode on. Anybody else seen any strange things going on May have to revert to IE9

adamtemp64 by Level 66: Unequalled
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Rude face to face customer service

Hi o2 would just like to say as soon as my contract is over i will definitely be taking my business else where. on the 21/04/2013 (at the southampton above bar street store) i had the pleasure of dealing with a very rude assistant manager of yours. H...

Anonymous by Not applicable
  • 3435 Views
  • 36 replies
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Resolved! hacked account

Help, it would appear that someone took out a new tariff on my account yesterday. I contacted O2 through 'live chat' as soon as I received a text confirming the order and they assured me it would be cancelled straight away. Later in he evening I phon...

Anonymous by Not applicable
  • 2044 Views
  • 13 replies
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Resolved! Text message

May I know why all my text messages to Africa are being received in foreign language please.

Anonymous by Not applicable
  • 783 Views
  • 1 replies
  • 0 kudos