General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

top up HELP (NELSON) ??

could someone help i just got my bank statment and say i have top up when i havnt and says card payment to o2 (NELSON)10.00 ??? any help would be great have looked on the net and say its a scam but want to check befor i cancell my card thanks

O2 Complaint. How does this look to other customers?

I have been facing a lot of issue's with O2 lately. I can't seem to get anywhere on the phone. Below is a copy of the e-mail I just sent. How does this look to other O2 customers, and do you have any advice? Thanks for taking the time Hello,First of ...

Bluebook re-activation

How do I re activate my bluebook account, its been 2 weeks since I deleted the account and it still says its deleting.Cheers

02202 Called me and hung up - how do I report this?

Hi, I just got a call from 02202, I answered and they hung straight up. I've looked the number up and apparently it's a scam. How do I report this and/or how do I get the number blocked?Please either reply or link to a similar topic (I suspect this s...

Frustrated and don't know what to do next

Hello PeopleHaving spent yet another 30 minutes on the phone to O2 Business Customer services today I still feel like I am getting no where and wonder what my next move should be so having discovered the forum today I am hoping that someone here may ...

New Tariffs 26th Feb to Include Unlimited Texts

This has been posted in the iPhone forum previously, so I am posting it in the General forum, just to let everyone know that there is a new range of tariffs available from the 26th February when you will be able to check them on line.If there is anyo...

unsolicited calls from 02202

Hi all,I received an unsolicited call I had today from someone claiming to be from “o2 Manchester.

blackberry phone - mobile.02.co.uk charges?

hi therei have a blackberry storm phone, with a simplicity sim - why am I getting charges from mobile.02.co.uk, I have unlimited web so whats going on? I also have iphone 3gs with 02 but do not incur these charges.

Can I be reverse-lookup'ed??

Hi all,some wierdo has started leaving me threatening voicemails from a blocked number. I don't know who he is, where he got my number, or what he thinks I have done wrong! But now I am concerned - can he find anything else out about me from my numbe...

Network Problems?

Anyone having problems with receiving messages or making calls?

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