General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Customer Services Shambles

Been up since 7am as i was told that i would have to do my upgrade over the phone because i'm taking part in the "Early Upgrade Offer". At 8am i phoned, it went straight into being engaged, after a few tries i got in. (Thats what she said)SO after wa...

O2 are ridiculous

I've repeated this story to about 50 o2 employees who are passing me backwards and forwards.I got mugged 2 days ago (Iphone 3gs), and as any normal person would do I reported it to the police and continued to file an insurance claim through o2 (I pur...

Who is going to queue tomorrow morning?

I've been trying to decide whether or not I should get up early and queue outside an O2 shop tomorrow morning...How many people are planning on doing this??I'm not sure what time I should go, I don't want to go too early but also don't want to get th...

WHITE Iphone 4??

HiDoes anybody know if the o2 stores will have stocks of both Black and White Iphone 4 or will it just be a case of this is what we have take it or leave it?If given the choice I'd prefer the White version but I saw that they were not available on th...

iphone launch day- where will you be going?

iphone launch day- where will you be going?Apple CARDIFF retail store?O2 CARDIFF store?carphone warehouse CARDIFF stores?Vodafone stores?TESCO LOL Hola back!Spencer.

Will I be able to get a contract?

Im 18, no previous credit history.Just worried as i will be booking thursday off work and going down to my local o2 shop. Last thing i want is to be in a queue of people and about to sign a contract and get turned down because i didnt pass the credit...

02 Calling Tunes / Answer Tones?

Hello, I'm just inquiring whether 02 provide a similar service to oranges calling tunes or AT&T's answer tones? This is when you call someone you hear music in the background while its dialing.Cheers,Stuu

iPhone 4 - Existing Number and Process

Just a few questions about upgrading tomorrow to the iPhone 4. I am currently on a Pay Monthly tariff with o2 and want to upgrade tomorrow to the new iPhone. From the way I see it, I can go into the o2 shop tomorrow, pay off the rest of my existing b...

credit check

hi just wondering if anyone knows if o2 will credit check me when i upgrade on thursday , ive got 2 accounts with o2 an never miss a payment but i do have bad credit elsewere an its been a while since i 1st got my iphone , the guy at phones for u sai...

Where can I get a micro Sim if I am buying iPhone 4 from App

The O2 website helpfully (not) only has how to get a microsim if you gt your iPhone from them but I've preorered mine Sim free direct from Apple. where and how can I get a microsim???