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Forum development & bugs updates

EmilieT
Former Staff
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Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

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If you'd like to take part, why not register? slight_smile
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Martin-O2
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Hey everyone just a quick note on the unread posts issue. We're working closely with Khoros to get this resolved ASAP. We might need to do some testing with you so I'll ask for some volunteers in this thread as and when this is required. 

 

Apologies for the time it's taking to resolve but it's proving to be a tricky one and I know how frustrating it is. 

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If you'd like to take part, why not register? slight_smile
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pgn
Level 74: Whizz kid
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Yay, 600 replies to a Bugs topic - more popular than Bar Humbug, nearly LOL

Screenshot_20200513-200043.jpg

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pgn
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Is there a problem with the "add a youtube" link button on PC/Full view?

 

Giving me this error, which is piffle as I've always been able to add in the short "youtu.be address:

 

20**Personal info** 19_21_16-Reply to Message - O2 Community.png

Tried to put in this vid: https://youtu.be/yoZ9oYXv7r0

 

Dunno why I moved to Laptop form the phone <grin> yahoo

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jonsie
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Mi-Amigo
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and me - using laptop, Windows 10, Chrome

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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Cleoriff
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Same here. Using FF PC and Win 10

you tube1.PNG

Veritas Numquam Perit

Girl in a jacket
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Mi-Amigo
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Not so much "Video Killed The Radio Star"

more - can   "Khoros Fix The Video Star" Don't know

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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gmarkj
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No.
Just like the unread posts issue.
And the first unread post on a guide link.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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pgn
Level 74: Whizz kid
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Screenshot_20200515-200342.jpg

 

Well, they are consistent: Chrome on Android has it too. Always a Friday, too Shirty

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pgn
Level 74: Whizz kid
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For a few days, the "Unanswered" list on the forum was working as it should, giving you instant access to the top 5 (or less) Unanswered posts. 

Now we have begun to get product and priority announcement posts again, these informational posts are hogging that space. 

Nobody is going to answer them. Why not indicate that these posts do not need an answer (somehow!) so they do not clutter the Unanswered list and leave it working the way it should - ie, for highlighting to the Community that some poor soul has a problem and could do with a reply? 

Thanks, @LukasB 🙏

Screenshot_20200516-083434.jpg

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