on 19-07-2019 12:01 - last edited on 11-06-2020 08:49 by Marjo
Hi everyone,
In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward
If you spot any further issue too, please let us know in the comments!
Current issues being looked into
-These have been reported to the platform provider and are being investigated-
Current feedback being looked into
-These are being discussed with the different teams involved in the project-
Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback
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on 13-05-2020 17:23
on 13-05-2020 17:23
Hey everyone just a quick note on the unread posts issue. We're working closely with Khoros to get this resolved ASAP. We might need to do some testing with you so I'll ask for some volunteers in this thread as and when this is required.
Apologies for the time it's taking to resolve but it's proving to be a tricky one and I know how frustrating it is.
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on 13-05-2020 20:02
on 13-05-2020 20:02
Yay, 600 replies to a Bugs topic - more popular than Bar Humbug, nearly
15-05-2020 19:25 - edited 15-05-2020 19:25
15-05-2020 19:25 - edited 15-05-2020 19:25
Is there a problem with the "add a youtube" link button on PC/Full view?
Giving me this error, which is piffle as I've always been able to add in the short "youtu.be address:
Tried to put in this vid: https://youtu.be/yoZ9oYXv7r0
Dunno why I moved to Laptop form the phone <grin>
on 15-05-2020 19:37
on 15-05-2020 19:37
on 15-05-2020 19:39
on 15-05-2020 19:39
15-05-2020 19:40 - edited 15-05-2020 19:41
15-05-2020 19:40 - edited 15-05-2020 19:41
Same here. Using FF PC and Win 10
Veritas Numquam Perit
on 15-05-2020 19:52
on 15-05-2020 19:52
on 15-05-2020 19:54
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 15-05-2020 20:05
on 15-05-2020 20:05
Well, they are consistent: Chrome on Android has it too. Always a Friday, too
16-05-2020 08:39 - edited 16-05-2020 08:41
16-05-2020 08:39 - edited 16-05-2020 08:41
For a few days, the "Unanswered" list on the forum was working as it should, giving you instant access to the top 5 (or less) Unanswered posts.
Now we have begun to get product and priority announcement posts again, these informational posts are hogging that space.
Nobody is going to answer them. Why not indicate that these posts do not need an answer (somehow!) so they do not clutter the Unanswered list and leave it working the way it should - ie, for highlighting to the Community that some poor soul has a problem and could do with a reply?
Thanks, @LukasB 🙏