cancel
Showing results for 
Search instead for 
Did you mean: 

my bill

sgm
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

i have multipul charges of 40p each month when i made no calls-what is this?

Message 1 of 11
1,416 Views
10 REPLIES 10

MI5
Level 94: Supreme
  • 143451 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@sgm 

Should be explained in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 11
1,284 Views

sgm
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

it a repeat 40p every second for about 10 seconds every week each month-when i have not made a call

Message 3 of 11
1,270 Views

MI5
Level 94: Supreme
  • 143451 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@sgm 

Is there any number attached to it?

It might be a premium rate subscription Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 11
1,265 Views

sgm
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

yes jus random numbers-not a phone number

Message 5 of 11
1,261 Views

MI5
Level 94: Supreme
  • 143451 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@sgm 

Unfortunately, you'll have to try and contact O2 to check it out Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 11
1,252 Views

sgm
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:

thank you, i have not been able to contact them by phone or Gurues. Will keep trying

Message 7 of 11
1,247 Views

MI5
Level 94: Supreme
  • 143451 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@sgm 

8.00am is a good time to try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 11
1,242 Views

ajc
Level 1: Joiner
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I cant pay my bill this month, its possible pause my service? sorry

 

tks

Message 9 of 11
1,236 Views

MI5
Level 94: Supreme
  • 143451 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@ajc 

You need to call payment management Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 11
1,234 Views