my bill

[sgm]

i have multipul charges of 40p each month when i made no calls-what is this?

[MI5]

@sgm 

Should be explained in your MyO2 http://www.o2.co.uk/myo2

[sgm]

it a repeat 40p every second for about 10 seconds every week each month-when i have not made a call

[MI5]

@sgm 

Is there any number attached to it?

It might be a premium rate subscription Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

[sgm]

yes jus random numbers-not a phone number

[MI5]

@sgm 

Unfortunately, you'll have to try and contact O2 to check it out Guide: Coronavirus Community Help and Support 

[sgm]

thank you, i have not been able to contact them by phone or Gurues. Will keep trying

[MI5]

@sgm 

8.00am is a good time to try.

[ajc]

I cant pay my bill this month, its possible pause my service? sorry

tks

[MI5]

@ajc 

You need to call payment management Guide: Coronavirus Community Help and Support