Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6447 Views
  • 2 replies
  • 1 kudos

What temperatures do you prefer when working?

Hi guys, I read an article about how office temperatures matter perhaps more than we might think to how productive we are at work (I think it probably affects also any task that we are required to do even at home, if not at the office). According to ...

Marjo by Former Staff
  • 1349 Views
  • 4 replies
  • 0 kudos

Business Essentials Portal

Hello, I upgraded one of our phones online yesterday, on completing the order I was asked to sign up for the Business Essentials Portal in order to sign the agreement, which I did and everything worked out fine. I then had to upgrade another of our p...

Kezza1373 by Level 1: Joiner
  • 1060 Views
  • 2 replies
  • 0 kudos

Resolved! VoWiFi set up

My sales-agency account mgr today said she would instruct O2 to enable VoWiFi on my phone immediately. Hasn’t happened yet. Any idea how long it takes?

Business1 by Level 1: Joiner
  • 1443 Views
  • 5 replies
  • 0 kudos

Bill analyser

From the "My Account" page, I click on "View My Bill" and get a page with "O2" in large letters and nothing else. Any ideas, please?

robertxx by Level 1: Joiner
  • 2038 Views
  • 4 replies
  • 0 kudos

broken phone

Hi. Can someone help please.I have an iphone x.The face recognition is no longer working, and I have been told by Apple tech the phone isnt repairable.The phone is 18mths old been well looked after and is in pristine condition.Both Apple, And O2, are...

mepedro by Level 1: Joiner
  • 4219 Views
  • 13 replies
  • 0 kudos

Direct Debit Opt Out Charges

Does anyone else have CONSTANT billing problems?? I have been with 02 for many years.. always paid by DD until around 2 years ago.. every single month they either took too much from my account or tried to take it early before my salary went in, leavi...

Jakki by Level 1: Joiner
  • 2344 Views
  • 4 replies
  • 1 kudos

Keeping Business phone number as personal

Hi. I wonder if anyone can advise me on the below.I used to have a business phone number. I'm no longer associated with this company but I do keep the number. I've been recently cut off but it's vital that I maintain the same mobile number. I've trie...

Ally25 by Level 1: Joiner
  • 4415 Views
  • 7 replies
  • 0 kudos