Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6137 Views
  • 2 replies
  • 1 kudos

Resolved! Coronavirus - how on earth does a business customer contact O2 Business - CALL DIVERT

Trying to set up a call divert on my O2 business landline to my o2 business mobile (via the device's menu) but this is being blocked and there appears to be no way of contacting O2 Business. This means I am stuck in the office alone for longer than I...

ChrisF by Level 2: Apprentice
  • 1578 Views
  • 8 replies
  • 0 kudos

What temperatures do you prefer when working?

Hi guys, I read an article about how office temperatures matter perhaps more than we might think to how productive we are at work (I think it probably affects also any task that we are required to do even at home, if not at the office). According to ...

Marjo by Former Staff
  • 1323 Views
  • 4 replies
  • 0 kudos

Business Essentials Portal

Hello, I upgraded one of our phones online yesterday, on completing the order I was asked to sign up for the Business Essentials Portal in order to sign the agreement, which I did and everything worked out fine. I then had to upgrade another of our p...

Kezza1373 by Level 1: Joiner
  • 1033 Views
  • 2 replies
  • 0 kudos

Resolved! VoWiFi set up

My sales-agency account mgr today said she would instruct O2 to enable VoWiFi on my phone immediately. Hasn’t happened yet. Any idea how long it takes?

Business1 by Level 1: Joiner
  • 1410 Views
  • 5 replies
  • 0 kudos

Bill analyser

From the "My Account" page, I click on "View My Bill" and get a page with "O2" in large letters and nothing else. Any ideas, please?

robertxx by Level 1: Joiner
  • 1992 Views
  • 4 replies
  • 0 kudos

broken phone

Hi. Can someone help please.I have an iphone x.The face recognition is no longer working, and I have been told by Apple tech the phone isnt repairable.The phone is 18mths old been well looked after and is in pristine condition.Both Apple, And O2, are...

mepedro by Level 1: Joiner
  • 4139 Views
  • 13 replies
  • 0 kudos

Direct Debit Opt Out Charges

Does anyone else have CONSTANT billing problems?? I have been with 02 for many years.. always paid by DD until around 2 years ago.. every single month they either took too much from my account or tried to take it early before my salary went in, leavi...

Jakki by Level 1: Joiner
  • 2305 Views
  • 4 replies
  • 1 kudos