Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6229 Views
  • 2 replies
  • 1 kudos

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6229 Views
  • 2 replies
  • 1 kudos

Bill information

Hi,On my bill it shows a mobile number 6 timesWithout the zero in front. The call lasting for 00:00:01 for each one. What does this mean? Has the number been dialled incorrectly and a zero should go infront?Thanks

Eagle by Level 1: Joiner
  • 3227 Views
  • 4 replies
  • 0 kudos

New order

I set up a business account on Friday night (it’s now Sunday) and ordered a new contract. I signed the loan agreements etc and got an email saying my order will be on it’s way soon but haven’t received anything since. Is this normal?

Lucy94 by Level 1: Joiner
  • 1763 Views
  • 3 replies
  • 0 kudos

Detailed charges

Hi, I would like to get some help with a charge i have received for using my mobile data abroad. I have been charged £252 to used 3,2Gb in Greece and I'm wondering if there is a way I can know exactly the details about this usage (website, links, app...

Improvements to My O2 Business (details and feedback)

Hi everyone, We have some good news for our Business customers this month. As of today (11th December), you will notice some improvements in My O2 Business! Read more below on what changes have been made based on feedback and insights from our custom...

Screenshot at Nov 19 10-50-58.png

Resolved! series 5 watch on a business account.

hi,please can someone inform me as to why the cellular function will not work on a business account and is only able to work on a personal contract??i only have a business acount with 10 plus contracts and would like the £800 watch ive just purchased...

goodie75 by Level 1: Joiner
  • 1472 Views
  • 3 replies
  • 0 kudos

Resolved! Huwwei P30 Pro poor connectivity

I tried searching this forum but apparently no one else has had this problem..Overall, my P30 pro has been fine, except the mobile reception is rubbish. Walking daily from Bank to London Bridge, almost zero signal until I het to London Bridge station...

Resolved! 4g issue

HelloI have dual sim Xiaomi Mi A2 phone with O2 business and Lebara SIM card. I can get very good 4g network with Lebara SIM card but I never had any 4g network with O2 business SIM card. I have contacted O2 multiple time bad they have sent all APN S...

Gu by Level 1: Joiner
  • 1837 Views
  • 4 replies
  • 0 kudos