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Why doesn't Wifi calling include SMS and MMS messages?

Loony22
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exactly that, wifi is great but i have such low signal indoors that sometimes cant even send a text message.

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Martin-O2
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Hi guys I've received a response about the absence of texts from the wifi calling feature. Please see below. 

 

O2's Wifi Calling service doesn’t currently support the ability to send/receive SMS when there is no cellular coverage available. We’re continually working to improve our products and services and will let you know of any changes.

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Anonymous
Not applicable

You could try sending messages over wifi using apps such as FB messenger WhatsApp or Viber

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MI5
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We have asked why O2 have chosen not to include sms like other networks have but not had a response as yet.
@Martin-O2 any update on this please?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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darrengf
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Only EE and Three allow SMS over wifi I believe.

 

Vodafone don't at present, but allow Wifi calling when over seas

 

o2 are using just calling at present and making sure it's right,  but you can use Wifi calling when overseas.

 

i was hoping that o2 wifi calling and SMS would replace the TU go app all together.

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Anonymous
Not applicable

They are still going to keep TU as another option 

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MI5
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@darrengf wrote:

 

o2 are using just calling at present and making sure it's right,  but you can use Wifi calling when overseas.


Mate, you can't use it overseas accotding to their help pages.

Can I use Wifi and 4G Calling to make calls abroad?

No, but you can use O2 Travel to make cheaper calls while you’re abroad. If you’re an O2 Business customer you can use O2 Travel in Europe or our Rest Of World 24 Hour Pass to stay connected while you’re away.

http://www.o2.co.uk/connectivity/wifi-and-4g-calling

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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darrengf
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Sorry @MI5

 

its auto correct. 

 

Yep you CAN NOT use wifi and 4G calling when overseas.

 

you can use Wifi and 4G calling from the UK where possible to call overseas. But you will be charged the standard rate for calling which ever country your calling

 

phew. 

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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Loony22
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Any news on the original topic?
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Loony22
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Any news on the original topic?

 

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MI5
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@Martin-O2 any news?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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