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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 6848 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 359978 Views
  • 4 replies
  • 0 kudos

Resolved! Porting phone number from my old phone contract to my new o2 sim

Hello I was wondering if someone could help me I’ve recently joined 02 from being with a diffrent phone company an when I placed my order It given me the option to keep my number so I did all the pac code but then I’ve received a text that they can’t...

LUMC_0102 by Level 1: Joiner
  • 2579 Views
  • 13 replies
  • 1 kudos

Resolved! Apple watch

How do I cancel my Apple Watch off my contract as I no longer use my applewatch

Resolved! Apple Watch cellular

Hi I have recently purchased an Apple se watch cellar version and just wondering do I need to have my mobile data turned on my phone and the watch for it to receive text and phone calls when am away from my phone

Ashb by Level 1: Joiner
  • 429 Views
  • 1 replies
  • 0 kudos

Resolved! Visual Voicemail Not Working

I have just changed tariff/phone plan and now my voicemail isn’t working and I just have a red spot over the phone icon. I know for sure I have 2 voicemails but it’s not telling me they’re there. I’ve restarted my phone, dialled 1750 and turned my VM...

Anonymous by Not applicable
  • 66048 Views
  • 9 replies
  • 0 kudos

Resolved! Apple watch link to temporary new number before porting?

Hi, I wanted to purchase the apple watch series 7 cellular with the airtime plan, but I was with giffgaff. I have signed up to a sim only deal with o2 which should be delivered today and I am porting my old number across, hopefully by the end of the ...

ccaz85 by Level 1: Joiner
  • 915 Views
  • 3 replies
  • 0 kudos

Resolved! daughters new phone not accepting sim

i bought a like new iPhone 11 for xmas for my daughter had everything set up apart from sim card as i did not want her to know about this until xmas morning the network provider lock is showing as locked ? now this was purchased from 02 and she had a...

Resolved! Change saved devices on account

I have my whole family on O2 so that I can monitor everyone's account in the same place. My kids have just changed to different iphones but their old models are still showing on my account. I can't find anywhere to let me update them. Any ideas how I...

Anonymous by Not applicable
  • 4319 Views
  • 19 replies
  • 0 kudos

Resolved! I pad 11

Hi I got my I pad back from repair about 3 months ago with it all bending in the middle and now the glass has smashed now on the I pad

Robert14 by Level 1: Joiner
  • 345 Views
  • 1 replies
  • 0 kudos

Resolved! Apple watch

Hi I have an I phone 7 sim only contract if I but the cellular Apple Watch can I link it to my phone contract or do I need a separate contract for the watch I’m sorry to ask but I’m not very good at technology lol thanks x

Sue14 by Level 1: Joiner
  • 417 Views
  • 1 replies
  • 0 kudos