Solved: Re: Why doesn't Wifi calling include SMS and MMS m...

Loony22 · ‎16-06-2017

exactly that, wifi is great but i have such low signal indoors that sometimes cant even send a text message.

Martin-O2 · ‎06-07-2017

Hi guys I've received a response about the absence of texts from the wifi calling feature. Please see below.

O2's Wifi Calling service doesn’t currently support the ability to send/receive SMS when there is no cellular coverage available. We’re continually working to improve our products and services and will let you know of any changes.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

View solution in original post

Anonymous · ‎16-06-2017

You could try sending messages over wifi using apps such as FB messenger WhatsApp or Viber

MI5 · ‎16-06-2017

We have asked why O2 have chosen not to include sms like other networks have but not had a response as yet.
@Martin-O2 any update on this please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

darrengf · ‎16-06-2017

Only EE and Three allow SMS over wifi I believe.

Vodafone don't at present, but allow Wifi calling when over seas

o2 are using just calling at present and making sure it's right, but you can use Wifi calling when overseas.

i was hoping that o2 wifi calling and SMS would replace the TU go app all together.

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

Anonymous · ‎16-06-2017

They are still going to keep TU as another option

MI5 · ‎16-06-2017

@darrengf wrote:

o2 are using just calling at present and making sure it's right, but you can use Wifi calling when overseas.

Mate, you can't use it overseas accotding to their help pages.

Can I use Wifi and 4G Calling to make calls abroad?

No, but you can use O2 Travel to make cheaper calls while you’re abroad. If you’re an O2 Business customer you can use O2 Travel in Europe or our Rest Of World 24 Hour Pass to stay connected while you’re away.

http://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

darrengf · ‎16-06-2017

Sorry @MI5

its auto correct.

Yep you CAN NOT use wifi and 4G calling when overseas.

you can use Wifi and 4G calling from the UK where possible to call overseas. But you will be charged the standard rate for calling which ever country your calling

phew.

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

Loony22 · ‎24-06-2017

Any news on the original topic?

Loony22 · ‎24-06-2017

Any news on the original topic?

MI5 · ‎24-06-2017

@Martin-O2 any news?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Why doesn't Wifi calling include SMS and MMS messages?

Iphone 14 pro - moved to esim - calls now failing ...

ESIM didn’t come back after installing a backup on...

Watch Upgrade

Voicemail notification

Apple Watch for child