New contract SIM doesn't receive 4G

[Anonymous]

So my SIM that I just disconnected recieves 4G but my new contract SIM doesn't

It defintely is a 4G SIM and contract

[Anonymous]

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@jonsie wrote:

I would have thought that number should be active by now....

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Unfortunately not.... 😞 seems to be taking its time

[Anonymous]

Wondering if it's because its a weekend ?

[Anonymous]

Nothings working, even on the temp number. It's like I've been totally cut off

[jonsie]

Possibly but once the old sim loses connection I've never had to wait this long. There again I've never done one at weekend but you wouldn't think they would disconnect a sim and then knock off for the weekend.

[jonsie]

Try webchat and give 'em a nudge.

[Anonymous]

Not very nice if they did 😞

[Anonymous]

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@jonsie wrote:

Try webchat and give 'em a nudge.

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It's unavailable for some reason for me?

[jonsie]

Must be O2 party night....

[Anonymous]

Take that back, on chat now!

[MI5]

Tell 'em what you think