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Anonymous
Posts: 0

Re: New contract SIM doesn't receive 4G


@jonsie wrote:

I would have thought that number should be active by now....


Unfortunately not.... Smiley Sad seems to be taking its time

Anonymous
Posts: 0

Re: New contract SIM doesn't receive 4G

Wondering if it's because its a weekend ?
Anonymous
Posts: 0

Re: New contract SIM doesn't receive 4G

Nothings working, even on the temp number. It's like I've been totally cut off
Posts: 83,859
Topics: 578
Solutions: 4,212
Registered: ‎04-01-2009

Re: New contract SIM doesn't receive 4G

Possibly but once the old sim loses connection I've never had to wait this long. There again I've never done one at weekend but you wouldn't think they would disconnect a sim and then knock off for the weekend.

Posts: 83,859
Topics: 578
Solutions: 4,212
Registered: ‎04-01-2009

Re: New contract SIM doesn't receive 4G

Highlighted
Anonymous
Posts: 0

Re: New contract SIM doesn't receive 4G

Not very nice if they did Smiley Sad
Anonymous
Posts: 0

Re: New contract SIM doesn't receive 4G


@jonsie wrote:

Try webchat and give 'em a nudge.


It's unavailable for some reason for me?

Posts: 83,859
Topics: 578
Solutions: 4,212
Registered: ‎04-01-2009

Re: New contract SIM doesn't receive 4G

Anonymous
Posts: 0

Re: New contract SIM doesn't receive 4G

Take that back, on chat now!
Posts: 115,406
Topics: 571
Solutions: 15,781
Registered: ‎04-04-2012

Re: New contract SIM doesn't receive 4G

Tell 'em what you think Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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