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Anonymous
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Re: New contract SIM doesn't receive 4G

on ‎25-10-2014 19:49

@jonsie wrote:

I would have thought that number should be active by now....

Unfortunately not.... Smiley Sad seems to be taking its time

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Anonymous
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Re: New contract SIM doesn't receive 4G

on ‎25-10-2014 19:51

Wondering if it's because its a weekend ?
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Anonymous
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Re: New contract SIM doesn't receive 4G

on ‎25-10-2014 19:53

Nothings working, even on the temp number. It's like I've been totally cut off
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jonsie
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Re: New contract SIM doesn't receive 4G

on ‎25-10-2014 19:54

Possibly but once the old sim loses connection I've never had to wait this long. There again I've never done one at weekend but you wouldn't think they would disconnect a sim and then knock off for the weekend.

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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jonsie
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Re: New contract SIM doesn't receive 4G

on ‎25-10-2014 19:55

Try webchat and give 'em a nudge.

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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Anonymous
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Re: New contract SIM doesn't receive 4G

on ‎25-10-2014 19:55

Not very nice if they did Smiley Sad
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Anonymous
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Re: New contract SIM doesn't receive 4G

on ‎25-10-2014 19:56

@jonsie wrote:

Try webchat and give 'em a nudge.

It's unavailable for some reason for me?

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jonsie
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Re: New contract SIM doesn't receive 4G

on ‎25-10-2014 19:58

Must be O2 party night....

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

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Anonymous
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Re: New contract SIM doesn't receive 4G

on ‎25-10-2014 19:58

Take that back, on chat now!
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MI5
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Re: New contract SIM doesn't receive 4G

on ‎25-10-2014 19:59

Tell 'em what you think Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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