Sending Pictures on my Sony Xperia Tipo

[Anonymous]

Until very recently, I have been able to send pictures. Now I get a message " Message will be sent when service becomes available" then after a short time. "Message could not be sent".

I have checked and rechecked my setting, which I received vai an email from o2. I have had them send my setting via ACTIVE to 2020. I have been chatting to 3 different advisors, who all tell me that my account is set to send and reeceive pictures. But I am still unable to do so.

Can anyone help please. Thanks

[MI5]

Sounds like you need to get MMS removed from your account then get it reprovisioned.

[Anonymous]

Generally I get that message when I have no signal and you have to wait to get into coverage for it to send. To save battery it will only try and send for a limited time and if you're not back in service in that time it will cancel.

If you are in coverage check that you have a working data plan as MMS uses data to send and if there is signal coverage but no data coverage you will experience the same issue.

[Anonymous]

I have coveraage when I am trying to send. How do I check that I have a working data plan? Thanks for your reply.

[MI5]

If you can get on the internet you have data although MMS only requires 2G so will send/receive even if no 3g signal.

[Anonymous]

Thanks for your reply. Yes, I am on the internet ok. o2 keeps telling me that I will be able to send pictures, but when I try, I cannot. Perhaps it is time to get back to the,. I will try the 'phone thsi time, I think.

[Anonymous · Accepted solution]

Yep, I think myself and MI5 have covered most options here. It may be a trip to your local O2 shop to speak to a guru there to see if they can help.

Unlikely, but If they do say it has to go for a repair don't let O2 do it. Go directly to Sony under the warranty.

one more thing, You could always make a backup of your phone then connect it to PC Companion and do a firmware repair and see if that works before trekking into town.

[MI5]

Call CS and get MMS removed and reprovisioned first before you do anything else. It will take 24 hours to activate but is most likely the cause.

[Anonymous]

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@MI5 wrote:
Call CS and get MMS removed and reprovisioned first before you do anything else. It will take 24 hours to activate but is most likely the cause.

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And this also!

[Anonymous]

Called C S. could not get them to remove MMS etc. They say it is the sim card and are sending me another one!.

I wish to thank all who replied and offered assistance.