This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

phone turning itself off

neal248
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎01-05-2020 09:29

on ‎01-05-2020 09:29

Phone makes an awful noise and dis-connects on some incoming calls, husband seems to think its a faulty sim, any ideas, old style nokia 301 also not sending through pictures

Message 1 of 3
783 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 153060 Posts
  • 652 Topics
  • 29210 Solutions
Registered:

on ‎01-05-2020 09:35

on ‎01-05-2020 09:35

@neal248 

Always worth trying a new SIM first.

Call customer service to order one Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
780 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎05-05-2020 12:26

on ‎05-05-2020 12:26

Hi @neal248 , how are you getting on today? Let us know when you've tried a new SIM and if it helped sort out the issue, or if you need any additional advice from the community. slight_smile

 

Cheers @MI5 for the troubleshooting!

Message 3 of 3
755 Views
0 Kudos
Top