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O2 network coverage disruption update

Abs
O2 Social Media Team
O2 Social Media Team
  • 1014 Posts
  • 107 Topics
  • 8 Solutions
Registered:

Hi Guys,

 

Since 8am today, our 2G voice and data service has been restored.

 

Our engineers are continuing to work on the 3G service and we anticipate a full restoration of services soon.

 

Please have a look at our blog post for more info.

 

Thanks

Abs

Message 1 of 288
49,251 Views
287 REPLIES 287

Anonymous
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Same here!!! do you know what is going on, i havent had any service all day!!! this is twice in the last 3 months

Message 61 of 288
9,127 Views

Anonymous
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Hi, I too have lost all service and its frustrating when you can't even ring 202 and have to logon to find out whats going on. Hope we get back on soon as have people waiting to hear from me. Digger

Message 62 of 288
9,107 Views

Anonymous
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Same here - second time in a couple of months - not happy!  Maybe time to find a new provider 😞

Message 63 of 288
9,097 Views

Anonymous
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Hi guys,

Sorry to hear about these service issues. We've got a thread with all the latest here: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Call-and-text-difficulties-issue-12-10-2012/m-p/...

Feel free to discuss it there.
Message 64 of 288
9,053 Views

Anonymous
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Its awful, like you I rely on my phone and ive not had any serivce all day and no look on the internet so called o2 support, or land line.    I need to get out of this contract. will never renew with them, it was a joke when i upgraded in feb and they charged me £1400 for internet usagae in a week!!!! took months to put right.

Message 65 of 288
9,038 Views

Anonymous
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Been wanting to use my phone all day but unable to. Cant call text email etc all day!

 

It's not good and has affected my day.

 

I hope it sorts itself out soon

Message 66 of 288
8,952 Views

Anonymous
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Hi, I too have lost all service and its frustrating when you can't even ring 202 and have to logon to find out whats going on. Hope we get back on soon as have people waiting to hear from me. Digger  (Been trying to post this since 5:15. Wudn't go...)

Message 67 of 288
8,911 Views

Anonymous
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I cant understand why my 2 daughters who are also on o2 have perfect service and me and my partner have nothing, me and the girls are in the same area but dont know where my partner is cos i cant get hold of him!!!!!

Message 68 of 288
8,894 Views

Anonymous
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No service since about 9am in London, and have been travelling all over the capital and no reception north of south of the river.

 

Can't open the status page as it keeps saying 'server isn't responding'

 

Very poor service

Message 69 of 288
8,873 Views

Anonymous
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I phoned o2 and they said it was a network problem,but my son is on o2 aswell and is here with me and he could use his phone so back to o2 they then told me that some sim`s doesnt pick up the signal and they are working on it.They also said no compensation for Customers !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Message 70 of 288
8,805 Views