on 22-06-2025 12:56
I have had network issues for most of my contract now. At work my phone is unusable, very rarely receiving calls and texts and very difficult to ring out and send a text. At home isnt as bad but still the call will drop out every time which is frustrating. Both locations say you're working on things when I checked the area for coverage. Any other options as its becoming a bit of a joke amongst family and friends when they try contacting me and is extremely frustrating for myself also. Thanks
22-06-2025 13:35 - edited 22-06-2025 13:38
22-06-2025 13:35 - edited 22-06-2025 13:38
@DanyW123 Did you check what your O2 signal would be before taking the contract?
Use Wi-Fi calling when you can: WiFi and 4G Calling: Everything You Need To Know
Edit: It sounds as if things are unlikely to improve for you, so get Pay & Go sims from the other networks to find out which one will provide the best coverage for you.
When you're ready to change, follow this guide: Cancelling your contract - An updated guide - O2 Community
on 22-06-2025 16:56
this might be worth a look @DanyW123 :-
My Network App - Find Out More About Your Network Coverage | Apps | O2
https://www.o2.co.uk/apps/my-network
Understand your network coverage
With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:
- check the status of our network in your area – you don’t even need to enter your postcode
- test your network speeds
- report any issues with your service.
It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.